Terms and Conditions

Last Revised: April 2026

Welcome to PlatinumWheels.com. By accessing or using this website, you agree to be bound by the following terms and conditions. Please read them carefully before using our site or purchasing any products or services.

Usage Guidelines

All information provided on this website is offered on an “as-is” basis. Platinum Wheels and Tires reserves the right to modify, update, or remove content at any time without prior notice. Use of this website and any information contained herein is at your own risk.

You agree not to use this site for any unlawful purpose or in any way that could damage, disable, or impair the website’s functionality.

Products & Services

Platinum Wheels and Tires offers wheels, tires, wheel and tire packages, accessories, and professional installation services. Product images, descriptions, and specifications are provided for informational purposes and may vary slightly from the actual product.

While we make every effort to ensure accurate fitment information, it is the customer’s responsibility to verify that any product is compatible with their specific vehicle. Platinum Wheels and Tires is not liable for fitment issues resulting from incorrect information provided by the customer.

Pricing & Payment

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Prices displayed at the time of purchase will be honored for that transaction. Full payment is required at the time of purchase.

We accept major credit cards, debit cards, and other payment methods as indicated at checkout. Platinum Wheels and Tires reserves the right to cancel any order where payment cannot be verified or processed.

Orders, Shipping & Returns

All orders are subject to acceptance and availability. Shipping estimates are provided as a courtesy and are not guaranteed. Actual delivery times may vary based on carrier performance, weather, and other factors outside our control.

For returns, exchanges, or order issues, please contact our team. Returns are subject to the terms outlined in our Return Policy.

Installation Services

Installation services are performed by trained technicians at our Denver, CO location. Platinum Wheels and Tires is not liable for any pre-existing vehicle conditions, including but not limited to suspension issues, alignment problems, or prior damage that may affect the performance of installed products.

Phone and Text Communications

Phone Calls and Direct Text Messages from Our Shop

Our team may contact you via live phone call or manually-sent text message from our business line to respond to inquiries, provide quotes, confirm orders, coordinate appointments, and assist with customer support. These are person-to-person communications and are not part of our automated SMS program. By providing your phone number in connection with an inquiry or transaction, you consent to being contacted in this manner. You may request to stop such communications at any time by notifying us directly.

Automated SMS Notifications (A2P Program)

Description: Platinum Wheels and Tires (platinumwheels.com) operates an automated SMS program through our SMS provider (Twilio) using a dedicated SMS number. This program sends system-generated messages related to quotes, invoices, receipts, order confirmations, appointment reminders, and other transactional service updates. All automated messages are related to your business with Platinum Wheels and are not promotional in nature unless you have separately opted into marketing communications.

Message Frequency: Message frequency may vary based on your activity and interactions with Platinum Wheels and Tires, such as requesting quotes or scheduling services.

Automated SMS Opt-In and General Terms

Opt-In Information: By checking the SMS consent checkbox on our contact or quote form, you agree to receive automated SMS notifications from Platinum Wheels and Tires through our SMS provider. You understand and agree to the following:

Automated SMS Opt-Out

You can cancel automated SMS notifications at any time by texting “STOP” to the number sending the messages. After sending “STOP,” you will receive a confirmation that you have been unsubscribed. If you decide to rejoin, you may opt in through our website or as otherwise instructed. You may also submit an opt-out request via our Unsubscribe page.

Intellectual Property

All content on this website—including text, images, logos, graphics, videos, and software—is the property of Platinum Wheels and Tires or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or use of any content is prohibited.

Limitation of Liability

To the fullest extent permitted by law, Platinum Wheels and Tires, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or any products or services purchased through it. Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Platinum Wheels and Tires, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from your use of this website, violation of these terms, or infringement of any third-party rights.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in the State of Colorado.

Assignment

Platinum Wheels and Tires may assign or transfer these terms, or any rights or obligations hereunder, at any time without notice or consent. You may not assign or transfer any of your rights or obligations under these terms without prior written consent.

Changes to Terms

Platinum Wheels and Tires reserves the right to update or modify these terms and conditions at any time. Changes take effect immediately upon posting to this website. Your continued use of the site after changes are posted constitutes acceptance of the revised terms.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including how we handle SMS consent and communications.

Contact Us

If you have questions about these terms and conditions, please contact us: